Troubleshooting General

Accessing console logs
For instructions on how to access your console logs, please visit the link below:
Mon, 14 Oct, 2019 at 5:09 PM
Common Problems
For security reasons, we log you out of LIX regularly. So please ensure you are logged in to LIX and LinkedIn.  Sometimes you will need to log in to LIX...
Wed, 17 Nov, 2021 at 3:08 PM
Why are some of the fields left blank?
LIX can only export what is displayed in the search results.
Mon, 14 Oct, 2019 at 5:11 PM
Can LIX continue to export where it left off?
Yes, the LIX exporter will work again if you scroll along to the last page you exported. For more information visit the full article on the knowledge ba...
Fri, 11 Jan, 2019 at 2:05 PM
Generate Emails
The generate emails function uses extracted data such as contacts first name and company domain to guess a likely email address.  To use generate emails...
Mon, 28 Oct, 2019 at 4:23 PM